Nurse Case Manager

Provides medical case management to injured workers in order to assist them in receiving necessary and appropriate medical care and ultimately helping them towards a safe return to work. Work as a liaison between the injured worker / client, employer, carrier / Third Party Administrator, physicians, attorneys, and other medical personnel’s. Interpret caregiver reports and recommendations to facilitate the injured worker's rehabilitation. Provide assessment, planning, implementation, and evaluation of the client's recovery. The end result is to achieve the highest level of recovery and to assist the client in reaching his/her greatest functional level at home, in the community, and at work.

Education / Training Requirements: Graduate of accredited school of nursing. Current RN licensure. One of the following: Certified Case Manager (CCM), Certified Disability Management Specialist (CDMS), Certified Registered Rehabilitation Nurse (CRRN), Certified Rehabilitation Counselor, (CRC) is preferred. Knowledge of disability assessment. Workers' compensation related experienced helpful.

Vocational Rehabilitation Counselor

Utilizes specialized skills to assist an individual with disabilities with returning to a safe and productive lifestyle including employment. Assess client needs based on medical and vocational information in order to develop a Return- To- Work plan that will ensure the client's success as they transition back into the labor market. Provide support, motivation, counseling and education to ensure the best return to work plan is established in order to assist the client swiftly and safely back to work.

Education / Training Requirements: Master's degree in Rehabilitation Counseling preferred. Minimum requirement of Bachelor degree in Rehabilitation Counseling, Counseling, Career Counseling or related. One of the following: Certified Rehabilitation Counselor (CRC), Certified Disability Management Specialist (CDMS), Certified Case Manager (CCM), or American Board of Vocational Experts (ABVE). Experience with job placement and counseling skills. Knowledge of medical aspects of disability.

IME Customer Service Representative

Responsible for scheduling IME's received via phone, web, and fax or directly from our customers. Facilitate these appointments by contacting the adjuster, attorney, injured person, and physician. Utilize special customized software program to assist in this process. Follow up with physicians' requests for medical records. Schedule appointments in a timely manner. Prepare cover letters. Follow up with physician office to ensure the client attended the appointment. Send letters to all responsible parties to ensure the all know when the appointment is. Contact the client to ensure knowledge of the appointment. Act as a liaison to ll parties. Follow process guidelines and adhere to quality assurance protocols.

Education / Training Requirements: Minimum High School degree with at least 2 years office experience. Must have excellent communication skills and computer knowledge. Pleasant telephone manners. Organizational skills a must.

IME Quality Analyst

Read medical and legal reports to assure quality reports including no grammatical, typographical or compositional errors. Implement procedures necessary to have the reports signed and mailed to client in a timely manner. Calls for verbal reports after physician has seen the examinee. Follow up on physician request for additional records or tests. Obtain signatures of physician to finalize the reports. Arrange for the delivery of final report. Resolve questions with physicians, transcription department, accounting department, and management pertaining to the reports. Act as a liaison and company representative to customers, clients and physicians. Review charts for accuracy of information. Train and inform physicians as to company policies and procedures. Provide assistance in a professional and respectful manner.

Education / Training Requirements: A minimum high school degree with a background in medical terminology or legal issues with one to two years experience in a claims environment. Two year college or business school program related to medical or legal field. Experience in the Workers' Compensation, No-Fault, or Disability Insurance preferred. Claims background preferred.

Account Executive

Seeking someone who has a proven track record in customer service, sales, and marketing to work in the insurance industry. Candidate will call upon insurance carriers, third party administrators, and employers to offer our comprehensive list of services. Knowledge of workers compensation, no-fault, liability, occupational health and risk management services is helpful. Seeking candidates in all areas of New York State. Great company to work for with great benefits.